Case Summary:
A patent infringement suit was
filed in the Massachusetts District Court on Feb 21, 2013. The case involves
the patent US7092509 entitled ‘Contact center system capable of handling
multiple media types of contacts and method for using the same’ and is
currently assigned[i]
to Microlog Corporation (source: MaxVal’s Assignment
Database). The patent was issued on Aug 15, 2006 and expires[ii]
by Sep 21, 2019. Microlog’s patented system enables a company to control the
flow of multiple types of media communication received from its customers.
The complaint says that defendant’s
products and services including the Cisco Intelligent Contact Management and
the Cisco Unified Contact Center infringe the methods described in the ‘509
patent. Stonebridge Life Insurance Company was the other defendant named in the
suit. Complaint sought judgment of infringement, money damages, permanent
enjoinment from using their patent and attorneys’ fees and other relief the
Court may deem just and proper.
The case is concluded on Aug 22,
2013, as the parties, Cisco, Microlog and Stonebridge Life Insurance announced to
Court that they have settled the case amongst themselves and filed a joint
motion to dismiss the case. Upon considering the request, Judge Douglas P.
Woodlock ordered dismissal with prejudice with no charges imposed on any
parties.
See 1:13-cv-10338 for more details. To get
alerts on cases filed/closed, subscribe to our Litigation Alerts.
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[i]
MaxVal offers Patent Assignment
Alert service where subscribers receive email alerts when assignments relating
to target applications, patents or entities of interest are recorded.
[ii]
Expected expiration date. Patent
Term Estimator is a free web-based tool that automatically calculates patent
terms and expiration dates for U.S. utility patents.
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